HomeWatch Pro™ brings service reporting, client records, occupancy management, staff access, invoicing support, mileage and long-term documentation together in one practical platform built around the way Home Watch companies actually operate.
14+ years of real-world development • Hundreds of users • Unlimited reports.
The right platform should reduce administrative work while preserving the professional judgment, documentation and client confidence that your service is built on.
HomeWatch Pro™ connects what happens at the property with the records, communication and administration needed to operate a professional Home Watch company.
Comprehensive, time-stamped service documentation—including photos, notes, thermostat readings, and humidity details—is securely archived for future reference, with an electronic report-completion email sent before you leave the property.
Give homeowners secure access to their reports and service history, with time-limited magic links and a modern password-reset system that lets clients regain access immediately should they forget their password. This also reduces the time consuming “help me reset my password” calls.
Track client arrival and departure dates so you always know who is away or returning, and which properties require service. Homeowners have the same tool in their client portal, allowing them to update their schedules in real time and help you keep their home's occupancy status current.
Keep property-specific instructions, service notes, and historical information organized and available when your team needs it. Clients can also add or update notes from their portal in real time, helping you stay current with changes, special requests, and important details as you work together to manage their home from a distance.
Control access throughout the software with three user levels—Administrator, Administrative Assistant, and Associate. Page-by-page permissions help ensure each user can access the tools they need while sensitive business functions remain restricted.
Manage invoicing, mileage and vehicle records, scheduling, and documentation in one system. Invoices give clients five familiar payment options—PayPal, Venmo, Zelle, Cash App, and Google Pay—without dependency on a single payment processor.
A straightforward process built around what Home Watch professionals already do.
See scheduled service calls, occupancy information and client-specific details before the visit.
Document conditions, readings, observations, photos and service notes as part of a consistent service process.
Provide the homeowner with a clear professional record instead of an informal collection of messages and photos.
Preserve reports and client records so prior conditions and service history remain available when questions arise later.
Home Watch is a professional observation service. Your software should make documentation faster and more consistent without turning every report into a technology experiment or requiring generated language just to complete a service call.
HomeWatch Pro™ keeps the professional in control of what is observed, what is documented, and what the client receives—while automating and organizing many of the administrative tasks that traditionally continue long after the day's service calls are finished.
For many users, that is where some of the greatest value is realized. Tasks that once consumed hours each week are handled as part of the normal HomeWatch Pro™ workflow. Users have reported saving 10 or more hours of administrative time per week—potentially hundreds of hours over the course of a year. That's time that can be spent serving clients, growing the business, or simply getting the workday back.
Good software should still make sense years after the latest technology trend changes.
When you have a question about HomeWatch Pro™, you do not have to submit a support ticket and wait for someone unfamiliar with your business to respond. You have direct access to the person who developed the software.
Whether you have a question, need help with a feature, or simply want to discuss a better way to accomplish something, knowledgeable help is just a phone call, text, or email away.
Your relationship does not end after the demo. HomeWatch Pro™ users continue to have direct access to personal support whenever questions arise.
HomeWatch Pro™ was developed by Bill Wright, whose experience creating websites, databases, and interactive web-based business solutions for small and medium-sized companies dates back to 1997.
In 2012, Bill entered the Home Watch industry and began applying that technology experience to the day-to-day needs of his own Home Watch business. HomeWatch Pro™ grew from that combination of software development and firsthand field experience and has been continually refined through real-world use ever since.
But HomeWatch Pro™ was not developed by one person working in isolation. Over the past 14+ years, more than 100 Home Watch companies have contributed ideas, requests, and practical feedback based on how they actually operate their businesses. When a user needed a feature, modification, or new capability that could benefit other Home Watch professionals, that idea was evaluated and, when appropriate, incorporated into the software for everyone.
The result is a platform shaped not only by decades of technology experience and firsthand Home Watch experience, but also by the collective experience of the professionals who have used it every day.
Today, as Founder and President of the Florida Home Watch Association, Bill remains directly involved with Home Watch professionals through training, software development, and business support. That ongoing relationship means HomeWatch Pro™ continues to evolve as the needs of the industry evolve.
HomeWatch Pro™ uses modern account and access practices while making the homeowner experience easier.
User credentials are protected through modern hashing and secure account practices rather than plain-text password storage.
Magic-link access removes routine homeowner password management while keeping access controlled.
Temporary links reduce the risk created by permanent access URLs that can be reused indefinitely.
Password reset workflows provide secure recovery without exposing existing account credentials.
HomeWatch Pro™ is priced to make professional software practical for a new Home Watch company and predictable as that company grows.
Startup companies with up to 10 client accounts receive a 50% discount from the standard $69.95 monthly software price.
$34.98/month
Growing companies with 11–20 client accounts receive a 25% startup discount from the standard monthly price.
$52.46/month
Generate as many Home Watch reports as your clients require. There is no monthly or annual report allowance and no per-report charge.
Unlimited reports per client account
Nearly 98% of HomeWatch Pro™ users manage 150 or fewer client accounts. For those businesses, the standard $69.95 monthly price provides the complete base reporting and accounting platforms with no limit on the number of reports generated for those accounts.
Not every Home Watch company has the same financial strategy. HomeWatch Pro™ gives you a choice between predictable leasing and outright ownership.
Request access to the live HomeWatch Pro™ demonstration and review the real dashboard, workflow and client-facing experience for yourself.